An ode to Montreal's old-school dépanneurs, 'a part of our heritage'

Paying homage to town’s signature comfort shops as they try to outlive on this large field world.
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In New York Metropolis, they’re known as bodegas. They’re konbinis in Japan. In New Zealand, they’re known as superettes. In France, they add an accent and are known as supérettes.
They’re no-frills comfort shops, impartial mom-and-pop operations providing their trustworthy prospects a gamut of products and munchies and liquid treats — and, sure, some welcome banter. Largely no-nonsense, many are, nonetheless, much-loved fixtures of their ‘hoods.
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In Quebec, they’re, after all, dépanneurs — sort of an odd appellation contemplating the title is derived from the French verb that means “assist out” or “troubleshoot.” Then once more, maybe not so odd within the sense that within the early days of their existence, dépanneurs actually did assist out these in want of commodities — continuously beer — after supermarkets closed on weeknights and weekends, notably Sundays, the place there have been no brewskis to be discovered on the market right here for a few years.
Usually shortened to “deps,” they’re truly a unifying a part of our heritage on this province, a kind of phrases utilized by all, no matter linguistic backgrounds. To many, the indie deps are even a romantic a part of our lore.
Sadly, they’re probably a dying breed, as income are slim and the work hours onerous.
These humbler, one-owner retailers should now cope with fierce competitors from newer retailers which can be a part of a sequence and sometimes affixed to gasoline stations. Then there are the new-breed hipster deps, specializing in extra unique meals fare — from pulled pork to sushi.
It’s value noting that one of the crucial profitable companies to have emerged from Quebec lately is Alimentation Couche-Tard, which now has over 14,300 shops world wide — and counting. The corporate operates Couche-Tards, Provi-Soirs and Dépanneur 7 Jours right here and scores of different shops elsewhere. Multinational company that it’s, its retailers in Quebec one way or the other nonetheless qualify as dépanneurs.
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This piece is a homage to the indie old-school dépanneurs — these so ingrained in and so supported by their communities, these the place its hands-on house owners typically put in as much as 100 hours per week and infrequently take a day without work. Many at the moment are run by immigrant households, who see the work as a possibility to offer their offspring with a better schooling resulting in a occupation — and never one behind a dep counter.
Really, it’s actually not such an old-school motion. The primary dépanneur sprung to life in 1970 after its proprietor, Paul-Émile Maheu, noticed a gap within the legislation. In response to Montreal author Judith Lussier’s guide Sacré dépanneur, Maheu seized upon a brand new piece of laws that allowed small retailers with two workers the correct to open weeknights and weekends. And so le Dépanneur St-Zotique got here into being.
Maheu’s bread-and-butter was beer and for a interval, his was the one retailer within the metropolis promoting beer after hours on weekdays and on weekends. His dep turned an on the spot hit. He was additionally continuously busted throughout these heady early days as police weren’t all conscious of the change within the legislation.
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It didn’t take lengthy for different small entrepreneurs to leap into the sport, and the dépanneur legend was born. The time period dépanneur was to get official standing on March 19, 1983 when it was launched within the Gazette Officielle du Québec. In 2015, it made its debut within the English-language model of the Oxford Dictionary.
After all, a lot of the attract of the unique deps is gone now that the supermarkets are open all hours, typically all day, and have lengthy been in a position to promote beer and wine always.

Maybe surprisingly, the unique Dépanneur St-Zotique, now known as Marché 7 Jours and proudly impartial, continues to be in existence within the Rosemont—La Petite-Patrie borough. Imad Abdallah is the most recent proprietor, having taken it over 5 years in the past. And, sure, he’s conscious of its historic significance, as are a few of his prospects.
Judging from photographs of the unique dep, it hasn’t modified a lot in 53 years. Its ramshackle inside gained’t have it popping up in a difficulty of Architectural Digest, however it has its personal particular attraction with each inch of the 300-square-foot area full of product.
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The departmentis open from 7 a.m. to 11 p.m. day by day. Abdallah, born in Lebanon the identical 12 months as this dépanneur was, splits duties together with his 22-year-old son, each placing in eight hours a day behind the counter. However Abdallah is right here from 6 a.m. and sometimes stays late into the night time, scouring for items or stacking cabinets.
“It’s a superb factor I wish to work,” he says, flashing an enormous smile. “However this work is certainly not for everybody.”
Abdallah carries every little thing from meals to dry items to lottery tickets. However his greatest vendor is beer — over 600 manufacturers, from Quebec microbreweries to traditional imports.
“Nobody has the collection of beer I’ve,” Abdallah claims. “That’s our large benefit. Plus we additionally carry about 100 totally different manufacturers of wine.”
Most of his prospects dwell within the ‘hood and are available on foot, however others conscious of his huge array of suds in inventory have additionally turn into regulars.
“Our prospects have been so loyal,” says Abdallah, who moved to Montreal in 1995. “Sure, they might go to the large shops, however they wish to help the little man. That actually helps to maintain us going.”

Abdallah insists the supermarkets or Couche-Tards and different shops of the identical ilk aren’t actually competitors.
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“They promote lots of the identical merchandise for greater than I do. We’re inexpensive than the Couche-Tards and the others. I search for specials at our distributors and cross them on. We’re pleased to make about 10 to 12 per cent income, whereas the others typically need 25 per cent or extra. After all, additionally they have a whole lot of workers at every retailer whereas we’re solely two. That helps.”
Promoting lottery tickets additionally helps. So swears his loyal buyer Carol Forgues.
Forgues and his spouse have twice gained lotteries right here, $40,000 and $25,000.
“That is my fortunate dépanneur,” a beaming Forgues says. “I gained’t go anyplace else.” Little doubt.
Given the relative dearth of big-box markets within the space, St-Zotique St. has one of many extra dense concentrations of dépanneurs on the town. Many blocks to the west of Marché 7 Jours is Dépanneur Christine. Christine is lengthy gone because the proprietor. The boss for the final 23 years has been Feng Zhihua, who can depend on the fingers of 1 hand the variety of days he and his co-worker spouse have missed a day of labor.
For somebody who places in 100 hours per week, seven days per week, Zhihua comes throughout as remarkably relaxed and far younger-looking than his 58 years. Born in China, he moved to Montreal in 2000, and inside three months, bought the dep.
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Like most deps, beer and lottery tickets, in addition to easy meals gadgets, make up the majority of his enterprise.
He has two kids, a 33-year-old son and 19-year-old daughter. After graduating from McGill College, his son is a profitable engineer and his daughter is doing her final 12 months at CEGEP. Their educations are what have pushed Zhihua and his spouse.
“That was at all times our objective, as it’s for thus many households who’ve additionally come right here from China to purchase dépanneurs. We by no means complain concerning the hours, as a result of we would like our children to have a superb schooling,” he says.
“It’s a tricky enterprise however due to our prospects, we do okay. I actually can’t say sufficient about our Québécois prospects. They’ve been so supportive.”
Nicolas Desnoyers, who lives across the nook, is one in all Zhihua’s appreciative regulars.
“This man is at all times right here, at all times smiling, at all times pleased, which is wonderful contemplating how laborious he works,” Desnoyers says. “He at all times lifts our spirits. That’s positively not the case at most large supermarkets. That’s why his prospects on this quartier will at all times help him.”
Zhihua is in no rush to retire, both: “My well being is nice. … Perhaps in a number of years I’ll take a trip.”
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One of many funkier-looking deps on the town is positioned on a nook on Charlevoix St. in Pointe-St-Charles. Additionally one of many older deps on the town, based over 5 a long time again, Dépanneur Richardson is not owned by the Richardson clan however its members come again to go to once in a while, remarking on how the brand new house owners have maintained its traditional, authentic look.
Its classic facade caught the makers of the TV sequence Alert, which shot an episode there earlier this 12 months.
The present proprietor is Tip Lai, who bought it 11 years in the past from her aunt, who, in flip, took it over from the Richardsons. Whereas Tip places within the large hours together with her husband Tien, their three pupil daughters assist out on weekends.
Whereas their mother and father are from Cambodia, their daughters have been all born right here. The eldest, Aline, having earned a level in accounting, switched disciplines and is now pursuing a science diploma at McGill with a deal with oncology analysis. The 2 different daughters are in pharmacology applications at Univérsité de Montréal and Université Laval.
Competitors from deps and supermarkets abounds within the space.
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“Lottery tickets are our greatest vendor in addition to beer and, sadly, cigarettes, contemplating my oncology research,” Aline, 26, says.
“It may be laborious for us when the supermarkets have large gross sales, however we’re fortunate as a result of it’s such a welcoming neighbourhood with many loyal prospects.”

Largely, although, she is appreciative of the sacrifices made by her mother and father.
“I at all times get emotional speaking about how supportive and the way proud my mother and father have been of my sisters and me, particularly after I went into one other faculty program. They’ve labored so laborious so that all of us get levels and nice careers. We’ll at all times be grateful.”

Dépanneur des Voyageurs, on St-Joseph Blvd. in Lachine, truly predates the deptmovement. On the banks of Lake St-Louis, the store was launched 112 years in the past, offering sweet and soda to these strollers and bikers from the realm and past. Then got here the beer gross sales post-1970, and enterprise blossomed.
“The native newspaper right here declared it the oldest retailer in Lachine at 100 after I purchased it 12 years in the past,” says proprietor James Pacheco. “There are tales of some wild happenings at night time in the course of the Prohibition period, when bootleggers from the States would, apparently, pull up right here. They are saying there have been additionally brothels within the space to accommodate them, however they’re lengthy gone.
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“Al Capone was even rumoured to have come up right here to do enterprise. It’s just a little calmer lately.”
Open seven days per week from 9 a.m. to 10 p.m., the enterprise is basically a one-man present, with Pacheco’s girlfriend and buddy serving to him out.
“It’s very touristy right here,” Pacheco, 40, says. “Within the winter, it’s virtually like a ghost city, however then come summer time, it’s loopy, with everybody — walkers, cyclists, Rollerbladers — coming by this hall to get near the water. It additionally helps there aren’t any different dépanneurs round right here.
“The high-profit margin stuff is on the drinks, which we don’t promote a lot of in the course of the winter, which is why it’s sort of a battle. However we make up for that when individuals get thirsty in the summertime. It’s a grind. It might not be like bodily building work, however there may be a whole lot of ready round for purchasers.”
Or for the ghost of Al Capone.

Michel Gadbois, vice-president of the Comfort Business Council of Canada, represents the pursuits of over 6,000 dépanneurs — from the old-school mom-and-pop nook shops to the Couche Tards et al — in Quebec. They maintain a particular place in his coronary heart.
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“They’re extra than simply retailers — they’re a part of the neighborhood,” Gadbois says. “However I’d enterprise to say there should not greater than 400 of those impartial impartial deps in Quebec now. The place you’ll discover these deps extra are in several areas of the province, the place there aren’t any gasoline stations round or in downtown areas.”
He additionally notes that over time, many deps have been bought to immigrants, typically to earn sufficient to offer their youngsters with a superb schooling.
“It’s a tricky battle. The hours are lengthy and there’s a lot purple tape, too. They want about 48 authorities licences and permits to function. There’s additionally the difficulty of credit-card charges. And the common revenue degree for them on the finish of the 12 months is one and a half to 2 per cent.”
Gadbois notes that 80 per cent of what the dept promote is beer, lottery tickets and cigarettes.
“I’d additionally enterprise to say they’re Loto-Québec’s finest mates. Those who take advantage of revenue, even when it’s not common, promote tobacco, the place the margins are greater. However with contraband gross sales reaching new heights, even that’s taken a toll. Deps can’t compete with that.”
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Then once more, Gadbois factors out that the Quebec comfort shops have a bonus over these in different provinces (besides Newfoundland and Labrador), as a result of they’re allowed to promote beer and wine. He additionally believes deps gained’t quickly die: “However they are going to finally fade away, and that’s unhappy, as a result of they’ve turn into a lot part of our social and cultural cloth right here.”
Dinu Bumbaru, Heritage Montreal coverage director, additionally feels that the corner-store dépanneur holds a particular place in our social and cultural panorama.
“They’re actually a part of our heritage. A few of them have interiors which can be fairly attention-grabbing, and people particular supply bikes they might use additionally had a top quality all their very own,” Bumbaru says. “There’s additionally an actual character to a few of them, actually in comparison with the standardized retail operations of at this time.”
Bumbaru believes the dépanneur deserves some sort of standing and safety.
“I don’t know if we must always goal for a heritage designation of this group of dépanneurs. However certainly within the (metropolis’s) upcoming grasp plan there needs to be a consideration for these heritage locations that aren’t essentially architectural jewels, sort of like Schwartz’s or the St-Viateur bagel store. They’re a lot a part of town.”
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And from the land of the bodega within the Large Apple comes phrase {that a} dépanneur grows in Brooklyn. A lot in order that the identical house owners have two, aspect by aspect within the hip Williamsburg portion of Brooklyn. One is solely known as Dépanneur, specializing in varied meals, and the opposite is the self-explanatory Dépanneur Wines.
The co-owner of each is Christopher Garrison, who hails from Oshawa, studied artwork in Halifax, however who spent 5 summers of high quality time in Montreal with a girlfriend.
“We wished to do one thing totally different than what the bodegas have been doing right here,” says Garrison, who moved to New York in 1998 and helped launch his first dep in 2011. “We had this concept to supply craft beers, after which determined to maneuver on to better-quality cheeses and charcuterie and attention-grabbing native merchandise and sandwiches.
“Simply earlier than we opened, we have been clearly pondering of names. However I didn’t need some pretentious sort of title. I informed my companions I wished it to have a distinct sort of title, just like the dépanneurs, the go-to nook shops I turned so accustomed to in Montreal. I wished this to be a greater bodega.”
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Earlier than hitting him with prices of cultural appropriation, Garrison notes that there was a dépanneur in Sweden earlier than this.
“We wish to suppose we’re following in the identical custom of these mom-and-pop Quebec dépanneurs,” Garrison provides. “Similar to your deps, it’s additionally a battle for us, getting priced out by the large chains and definitely from a real-estate level. However our deps, similar to yours, actually resonate with that very same sort of neighborhood spirit and vitality the big-box shops can not often generate.”
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